Payment Policy

At Amanda & Stephen London, we offer a limited selection of secure and reliable payment methods to ensure a fast and seamless checkout experience.

1. Accepted Payment Methods

We currently accept the following payment methods only:

  • Credit Card (Visa, Mastercard)

  • Apple Pay

  • Shop Pay

  • Google Pay

The available payment options will be clearly displayed at checkout. Orders cannot be placed using any other payment methods.

2. Payment Security

All payments on our website are processed through secure, encrypted connections using SSL (Secure Socket Layer) technology.

  • Your payment information is encrypted and protected at all times

  • We do not store credit card details or payment credentials on our servers

  • Payments are handled by certified and trusted third-party payment providers

This ensures that your payment data remains safe and confidential.

3. Payment Processing

Orders are processed only after full payment has been successfully completed.

If a payment is declined, interrupted, or fails:

  • The order will not be processed

  • No products will be reserved or shipped

We reserve the right to cancel or suspend orders in cases of suspected fraud, misuse, or unauthorized payment activity.

4. Refunds

If you are entitled to a refund (for example, following an approved return in accordance with our Return & Refund Policy), the refunded amount will be processed within 14 days after we have received and inspected the returned item.

Refunds will be issued to the original payment method used at checkout whenever possible.

Please note:

  • Refund processing times may vary depending on your bank or payment provider

  • Original shipping costs are non-refundable unless otherwise stated

5. Currency and Transaction Fees

All prices displayed on our website are shown in the applicable currency.

Any additional fees charged by your bank, credit card provider, or digital wallet provider (such as currency conversion fees) are the responsibility of the customer.

6. Contact Information

If you have any questions regarding payments, please contact us at:

📧 info@amandastephenlondon.com

We aim to respond to all payment-related inquiries as promptly as possible.