Privacy Policy

This Privacy Policy applies to the services of Amanda & Stephen London. We respect the privacy of our customers and are committed to handling all personal data you provide to us with care, transparency, and confidentiality.

By using our website, creating an account, or placing an order, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Store Name / Company Name: Amanda & Stephen London
Contact Email: info@amandastephenlondon.com

Amanda & Stephen London operates as an online retail business. Some products offered on our website are fulfilled through trusted third‑party suppliers (dropshipping partners).

2. Personal Data We Collect

We collect personal information that you voluntarily provide to us when you place an order, create an account, contact us, or interact with our website. This may include:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely by third‑party payment providers; we do not store full payment details)

  • IP address

  • Device and browser information

  • Order history and customer preferences

  • Website usage and interaction data

3. Purpose of Data Processing

We use your personal data for the following purposes:

  • To process, confirm, and deliver your orders

  • To communicate with you regarding your purchases, returns, or inquiries

  • To provide customer service and support

  • To send order updates, service-related notifications, and relevant information

  • To improve our website, services, and user experience

  • To prevent fraud and ensure website security

  • To comply with legal and regulatory obligations

4. Sharing Data with Third Parties

We only share your personal data with third parties when it is necessary for the operation of our business or required by law. These may include:

  • Payment service providers (to process transactions securely)

  • Shipping and logistics partners (to deliver your orders)

  • IT and website service providers

  • Marketing or analytics tools (only where legally permitted)

All third parties are required to handle your data in compliance with applicable data protection laws and only for the purposes specified by us.

5. International Data Transfers

As a dropshipping business, some of our service providers or fulfillment partners may be located outside your country of residence. Where personal data is transferred internationally, we take appropriate measures to ensure it is protected in accordance with applicable privacy laws.

6. Data Retention

We do not retain your personal data longer than necessary. Data is kept only for as long as required to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes and enforce our agreements

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure the proper functioning of the website

  • Analyze visitor behavior and website performance

  • Support marketing and advertising activities

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (where legally permitted)

  • Object to or restrict certain types of data processing

  • Request data portability

  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@amandastephenlondon.com.

9. Data Security

We take reasonable technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will become effective immediately upon publication.

11. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us:

Amanda & Stephen London
Email: info@amandastephenlondon.com